Returns & Exchange


Changed your mind?

You have up to 14 business days after receiving your order to submit your return request and 14 days to send back your item.
Please note that engraved and damaged pieces are not eligible for returns. 
To return your order, please contact us at stating your order number. One of our client advisors will send you the return label via email and organize a pick-up date for your parcel.


The refund will be processed as soon as we have received your return and after we have examined your item. The full amount will be credited on the initial payment method within 7 working days.

If you wish to return your order in a boutique, one of our client advisors will assist you to find the eligible boutiques.